Research the business accounts worth opening.
A sourced brief on each account worth opening, and an opening offer your reps can stand behind.
- TETidewater EventsCaterer · events in your delivery area · lids and clamshellsCall this week
- JOJuniper & Oak CaféFour cafés · opened a new site in springReview fit
- NKNorthgate KitchensTakeout-only kitchen · heavy container useReview fit
- LBLantern BakeryOne shop · below your minimum orderSkip
Researched from public listings and your order history
The prospect list, refreshed monthly. Your sales lead works from it.
Sound familiar?
- Every new prospect starts with an hour of reading websites and old spreadsheets.
- Outreach goes to places outside your territory, under your minimum or already covered by another rep.
- The accounts that fit best are the ones nobody found time to look at.
The hours go to research instead of calls, and the best-fit accounts wait.
What changes.
- Finding accounts
- Trade shows, referrals and a spreadsheetA ranked list from public listings and your own order history
- Research
- An hour of reading per prospectA sourced brief: what’s verified, what’s a guess, what to ask
- First offer
- A line sheet and a hopeAn opening order sized to their menu, at terms finance has approved
- Judging it
- Calls made and leads loggedFirst profitable orders per account worked
How it works. 7 steps, 5 stages.
- AI2
- Rules and automation3
- Your team2
- Approval
1Find
AI
Find accounts that look like your best ones
Public listings and your order history point to cafés, caterers and kitchens that buy what you sell.
- HubSpot
2Check
Rules and automation
Remove what doesn’t fit
Existing customers, other reps’ territories, do-not-contact lists and your minimum order are checked first.
- HubSpot
- Prophet 21
3Brief
AI
Write a sourced brief
Verified facts with their sources, a fit hypothesis and the questions still open.
Your teamApproval
Approve who to approach
A rep checks fit and ownership, and decides who gets a call.
4Reach out
Rules and automation
Keep outreach compliant
Emails carry a real sender, an address and a working opt-out, and opt-outs are honored within ten business days.
- Outlook
Your team
Make the first contact
The rep calls or sends the first note, and logs the answer.
5Learn
Rules and automation
Log what happened
Replies, opt-outs and first orders return to the account record, so the next list learns from them.
- HubSpot
Each result sharpens the next list
What you get. Real work, every week.
A caterer worth a first order, if the minimum fits.
- Verified
- Caterer working three event venues in your delivery area (public listing)
- Our guess
- Buys lids and clamshells in volume during event season
- Still open
- Who orders, and from whom today?
- Opening offer
- 3 cases of LID-16F and 2 of the matching cups, at list price, prepaid
The brief behind each call: what’s verified, what’s a guess and what the first order could be.
| Reason | Accounts |
|---|---|
| Already a customer | 7 |
| In another rep’s territory | 4 |
| Under the minimum order | 2 |
| On a do-not-contact list | 2 |
15 of 24 researched, left off automatically
What was left off the list, and why, before anyone read a brief.
How you’ll know it’s working.
First profitable orders per account worked
The result that counts, after freight, returns and the hours spent.
Research time per account
Rep hours before the first call, against today’s baseline.
Prospects that were never a fit
Territory, minimum and existing-customer misses, caught before anyone dials.
Baselines agreed before we build.
Works with what you have.
ERP, CRM & inbox
- HubSpot
- Prophet 21
- Outlook
Wholesale commerce
- JOOR
- Faire
- We configure first
- HubSpot’s prospecting agent, or the research tools in your CRM, may cover this. We test them on a sample of your accounts first.
- We build when
- Fit depends on your own order history and rules, such as territories, minimums and who can approve terms.
What a first build includes.
Built in your accounts, around your team. Scope, fee and baseline agreed before we start.
- 1Design
- 2Build
- 3Run it, or hand it over
We build
- A ranked prospect list from your order history and public sources
- Territory, existing-customer and suppression checks
- A sourced brief and opening offer for each account
- Compliant outreach and a result log in your CRM
We start from
- Your account and order history
- Territory and do-not-contact lists
- Minimum orders and standard terms
From your team
- Owner
- Sales lead or head of account operations
- Involves
- Account sales
- Finance
- Marketing
Questions teams ask.
Is this lead generation?
No. It finds accounts that fit what you sell and prepares the reasons to call. A rep decides who to approach, and we judge it on first profitable orders, not on leads logged.
Can it email prospects for us?
It can draft the note, and your rep sends it. Business email falls under CAN-SPAM too, so every message carries a real sender, an address and a working opt-out. We use only contacts you’re allowed to use.
Where does the account information come from?
Public listings and your own order history, with the source kept beside each fact. Anything we couldn’t verify is marked as a guess.
Who owns it once it’s running?
You do. It’s built in your accounts, documented, with training for the people who run it. Ownership usually sits with your sales lead or head of account operations. We can keep running it with you, or step back.
How do we start?
Usually with an order desk review: two to four weeks, a fixed fee credited to the build, and a plan that’s yours. If the job is already clear, we can scope the build directly.
Part of your order engine. One of 14 use cases, in 5 parts.
See the whole order engineIn new accounts
- Account researchYou’re here
- Account openingOpen new accounts with the right terms, and land the first order
See it at work
Open the accounts worth opening. Start with an order desk review.
We reply within one business day.