Give every account its own catalog and offer.
Each account sees the range that fits it, at its price, with a suggested order your rep can stand behind.
| Item | Cases | Why | Stock |
|---|---|---|---|
| LID-16F · 16 oz flat lid | 5 | Their usual order | In stock |
| CUP-16H · 16 oz hot cup | 4 | Similar cafés buy cups with lids | In stock |
| CNT-8K · 8 oz soup container | 2 | Added to menus like theirs | Due in 2 weeks |
At their contract prices, with merchandising’s rules applied
The suggested order a rep takes to an account, with the reason for each line.
Sound familiar?
- Every account gets the same catalog, so the right items are buried.
- Small accounts get no tailored offer because it costs too much rep time.
- A line sheet is out of date the day it’s sent: stock moved, a price changed.
Accounts buy what they see. A catalog that ignores their menu and their price leaves orders on the table, and the smaller accounts get nothing at all.
What changes.
- Catalog
- One for everyoneEach account’s own, from what it buys and what you stock
- Offer
- A line sheet built by handA suggested order with a reason for each line
- Terms
- Looked up after the offerPrice, minimum and terms already applied
- Freshness
- Out of date when sentChecked against stock and price every time it opens
How it works. 6 steps, 5 stages.
- AI2
- Rules and automation3
- Your team1
- Approval
1Learn
AI
Learn what each account buys
Order history groups accounts that buy alike, and shows what similar accounts buy that this one doesn’t.
- Prophet 21
2Propose
AI
Propose an assortment and a first order
A short list with a reason for each line, and quantities sized to the account.
3Check
Rules and automation
Check price, stock and rules
Account price, minimums, case packs and stock apply to every line. Nothing short is offered without saying so.
- Prophet 21
Your teamApproval
Merchandising judges the mix
Your merchandiser or sales lead approves the rules and reviews what ships.
4Share
Rules and automation
Share it where the buyer works
A portal catalog, a shoppable line sheet or a PDF, refreshed from live price and stock.
- Shopify
- NuORDER
- JOOR
5Refine
Rules and automation
Learn from what was ordered
Accepted and ignored lines tune the next proposal.
Accepted lines tune the next one
What you get. Real work, every week.
- CBCorner BakehouseLids, cups and soup containers · every 3 weeksBuys all three
- TBTidewater BistroLids and cups · soup containers added in springBuys two
- HSHarbor Street CafésLids onlyOffer cups
Who buys alike, and the gap each account has against its group.
- Contract price applied
- Case packs and minimums met
- Stock checked this morning
- Soup containers, due in 2 weeksFlagged on the offer
The checks every offer passes before it’s shared.
How you’ll know it’s working.
Time to prepare an account’s offer
Minutes a rep or merchandiser spends, against today’s baseline.
Suggested orders accepted
The share of proposals that become orders, line by line.
Contribution per account
What the account earns after price, freight and returns.
Baselines agreed before we build.
Works with what you have.
ERP, CRM & inbox
- Prophet 21
- HubSpot
Wholesale commerce
- NuORDER
- JOOR
- BigCommerce
Commerce
- Shopify
- We configure first
- NuORDER, JOOR and Shopify B2B already build line sheets and suggested orders. We check what they do before adding anything.
- We build when
- The mix depends on your own order history and rules a line-sheet tool can’t see, such as case packs or what a merchandiser will approve.
What a first build includes.
Built in your accounts, around your team. Scope, fee and baseline agreed before we start.
- 1Design
- 2Build
- 3Run it, or hand it over
We build
- Account groups and gaps from your order history
- A suggested order, with reasons, for each account
- Price, stock and rules checks before it’s shared
- A refresh whenever price or stock changes
We start from
- Two years of orders by account
- Item data, case packs and minimums
- Price books and the merchandiser’s rules
From your team
- Owner
- Head of sales or merchandising lead
- Involves
- Account sales
- Merchandising
- Catalog
Questions teams ask.
Does this need a new line-sheet tool?
No. If you use NuORDER, JOOR or Shopify B2B, we work inside it. Otherwise the same offer can go out as a portal catalog or a PDF.
Who decides what an account is offered?
Your merchandiser sets the rules and reviews the output. The system proposes a reason for each line, and never offers an item you can’t supply.
Who owns it once it’s running?
You do. It’s built in your accounts, documented, with training for the people who run it. Ownership usually sits with your head of sales or merchandising lead. We can keep running it with you, or step back.
How do we start?
Usually with an order desk review: two to four weeks, a fixed fee credited to the build, and a plan that’s yours. If the job is already clear, we can scope the build directly.
Part of your order engine. One of 14 use cases, in 5 parts.
See the whole order engineIn account growth
Show every account what fits it. Start with an order desk review.
We reply within one business day.