Make search, sizes, cart and payment work for everyone.
People who use a keyboard or a screen reader can search, choose a size, check out and pay, and you can show it.
3 of 5steps completed by keyboard alone
- Search and suggestions
- Size selectorStock state not announced
- Cart quantity
- Checkout errorsNot linked to their fields
- Payment form
The buying path, tried with a keyboard alone. Open steps are the fix list.
Sound familiar?
- A shopper using a keyboard can’t get past the size selector.
- The accessibility scan passes, and a person using a screen reader still can’t pay.
- Nobody has mapped the rules to the store’s actual pages.
Some customers can’t finish the purchase. In some markets the rules now expect that they can.
What changes.
- Checks
- An automated scan, once a yearScans on every release, and people on the key paths
- Scope
- The whole site, which in practice means none of itThe path that earns money: search, size, cart, payment
- Fixes
- A report nobody ownsA ledger of fixes with owners, hours and dates
- Proof
- A badgeTasks completed by keyboard and screen reader
How it works. 4 steps, 4 stages.
- AI1
- Rules and automation2
- Your team1
- Approval
1Scan
Rules and automation
Scan every release
Automated checks on search, product, cart and payment pages. They find the easy failures, and only some of them.
- Playwright
2Test
Your team
Test the paths by hand
People using a keyboard and a screen reader try to buy. Automation can’t establish accessibility alone.
3Fix
AI
Draft the fixes
Proposed markup and code changes, each naming the criterion it meets, for your engineers to review.
- GitHub
4Keep
Rules and automation
Keep it from slipping
The key-path checks join the release pipeline, so a regression stops the release.
- GitHub
Each new page or feature is checked on its way out
What you get. Real work, every week.
- Checkout errorsMessage not linked to its field5 hFix first
- Size selectorOut-of-stock sizes unlabeled3 hFix first
- Sale price contrastPasses on desktop, fails on mobile2 hFix
- Promo fieldLabel disappears on focus1 hFix
The fix ledger: what’s broken, what it costs to fix and what goes first.
| Step | Criterion | Result |
|---|---|---|
| Search | Focus stays visible and unobscured | Pass |
| Size selector | Targets at least 24 by 24 pixels | Fail |
| Sign in | No puzzle or memory test to log in | Pass |
| Payment | Errors named and tied to their fields | Fail |
The criteria that matter most on the buying path, checked step by step.
How you’ll know it’s working.
Key tasks completed by keyboard
Search, size, cart and payment, start to finish.
Open defects by step
Where the buying path still fails, with the hours to fix it.
Criteria met on the key paths
The WCAG 2.2 criteria that matter here, such as target size and focus.
Baselines agreed before we build.
Works with what you have.
Commerce
- Shopify
Delivery
- Playwright
- GitHub
- We configure first
- Your theme’s settings and the checks you already run come first. We add keyboard and screen reader testing on the key paths.
- We build when
- Regressions keep reaching the store, or a market you sell in now expects it.
What a first build includes.
Built in your accounts, around your team. Scope, fee and baseline agreed before we start.
- 1Design
- 2Build
- 3Run it, or hand it over
We build
- A keyboard and screen reader test of the buying path
- Fixes for the defects found, with owners
- Journey checks added to the release pipeline
- A criteria report mapped to WCAG 2.2
We start from
- Theme and storefront code access
- Search, product, cart and payment flows
- The markets you sell in
From your team
- Owner
- Head of ecommerce, with engineering
- Involves
- Ecommerce
- Engineering
- Design
- Legal
Questions teams ask.
Is this a legal requirement for us?
It depends on where you sell and how big you are. EU ecommerce accessibility rules have applied since June 28, 2025, with exemptions and transition conditions to check. As of October 2026, US guidance covers online services but sets no technical standard. WCAG 2.2 is voluntary. This isn’t legal advice.
Can AI make the site accessible?
It helps draft fixes, and scans catch part of the problem. Automation can’t establish accessibility alone, so people try the buying path with a keyboard and a screen reader.
Who owns it once it’s running?
You do. It’s built in your accounts, documented, with training for the people who run it. Ownership usually sits with your head of ecommerce, with engineering. We can keep running it with you, or step back.
How do we start?
Usually with a conversion review: two to four weeks, a fixed fee credited to the build, and a plan that’s yours. If the job is already clear, we can scope the build directly.
Part of your conversion engine. One of 14 use cases, in 5 parts.
See the whole conversion engineIn releases
- Release assuranceShip proven changes every week, safely
- Accessible checkoutYou’re here
Make buying work for everyone. Start with a conversion review.
We reply within one business day.