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3.  Product development & quality

# Get products to production with fewer loose ends.

A physical product moves through design, materials, samples, tests and production decisions. We help development and quality teams keep those dependencies current and trace how a change affects sourcing, cost, launch timing and product information.

[Discuss product development](<https://www.thekeating.co/contact/?source=project&landing_path=%2Fprograms%2Fproduct-development%2F&intent=project&cta_page=%2Fprograms%2Fproduct-development%2F&cta_placement=hero&program=product-development>)  [See it in action](<https://www.thekeating.co/programs/product-development/#in-practice>)

## Sound familiar?

-   ### Nobody has the current sample status
    
    Test results, comments and revised samples move through different documents.
    
-   ### A specification change travels slowly
    
    Sourcing, costing, studio and catalog teams discover the new version at different times.
    
-   ### Quality feedback stops at service
    
    Recurring fit or construction problems never become tracked corrective work.
    

Best for

Brands, manufacturers and distributors coordinating product development or supplier-led product changes across technical, quality and commercial teams.

First step

Bring one product family, its current specification, sample history, test requirements and upcoming production decision.

Works with

PLM, spec sheets, supplier portals, test labs and project tools.

## Carry product ideas through samples, evidence and readiness.

Illustrative example

### Keep samples, tests and production readiness moving.

Trigger A sample, required test or specification changes during development.

Source

#### What it draws on

-   Current technical specification and revision history
-   Sample locations, comments and required test evidence
-   Supplier or plant milestones and approved readiness criteria

What the team sees

A development readiness board Illustrative example

### Ready1

#### Campaign sample

Approved sample reserved for the studio; its specification version is attached.

Sample operations

### Needs evidence1

#### Revised lining material

New sample received; the required test result and qualified review are still pending.

Quality

### Decision needed1

#### Production specification

Supplier still has the prior revision; confirm receipt of the approved version before releasing the production handoff.

Sourcing

What you get

A current source-linked readiness plan with blockers, specialist decisions and complete production handoffs.

Measured by

-   Age of development blockers and missing approvals
-   Time spent chasing samples and reconciling revisions

AI

AI reads sample feedback and test records to surface blockers and conflicting revisions.

Rules and automation

Integrations join sample movements, test results and specification versions, then send changes to each affected team.

Your team

Specialists approve readiness, resolve conflicting revisions and confirm the production handoff.

[See the full workflow **Product development readiness**](<https://www.thekeating.co/use-cases/development-readiness/>)

Illustrative scenario

## A material test requires a revised sample.

An illustrative development plan connects the technical pack, sample, test evidence and proposed production date.

A required test is incomplete. Production readiness stays open and the affected supplier, studio and launch tasks are revised.

The handoff

1.  01
    
    ### Collect the current specification and sample
    
2.  02
    
    ### Link required test evidence
    
3.  03
    
    ### Route the technical decision to its owner
    
4.  04
    
    ### Update dependent production and launch dates
    
5.  05
    
    ### Release the approved facts to downstream teams
    

## Built around your tools and team.

[How we work together](<https://www.thekeating.co/working-together/>)

-   ### Development readiness
    
    Join specifications, samples, tests and milestones in a source-linked plan with named blockers.
    
-   ### Change impact
    
    Identify affected materials, supplier commitments, costs, deadlines and approved product records.
    
-   ### Corrective-action loop
    
    Connect supported customer and quality evidence to investigation, specialist decisions and verified follow-through.
    

## How we’ll know it’s working.

We agree the measures and a baseline before building, then compare like with like after launch.

Sample scorecard Agreed before we build

Measure

Readiness Track missing approvals, blocker age and complete production handoffs.

Development effort Measure time spent chasing samples and reconciling versions.

Product quality Evaluate recurring defects and returns using comparable product cohorts and confirmed causes.

## Connected work.

-   ### Product launch acceleration
    
    Connect development, samples, creative, product information and channel readiness around one launch.
    
    [Product launch acceleration](<https://www.thekeating.co/solutions/product-launches/>)
    
-   ### Studio production coordination
    
    Sample readiness, studio capacity and asset deadlines drift apart during production.
    
    [Studio production coordination](<https://www.thekeating.co/use-cases/studio-production-coordination/>)
    
-   ### Customer intelligence into action
    
    Customer feedback never consistently reaches the teams that can act on it.
    
    [Customer intelligence into action](<https://www.thekeating.co/use-cases/voice-of-customer-loop/>)
    

More connected work

## Related programs

-   [Customer service & support](<https://www.thekeating.co/programs/customer-operations/>)
-   [Catalog & product information](<https://www.thekeating.co/programs/product-catalog/>)
-   [Supply chain & fulfillment](<https://www.thekeating.co/programs/supply-chain-fulfillment/>)

## Browse by outcome

-   [Increase team capacity](<https://www.thekeating.co/use-cases/?outcome=team-capacity>)
-   [Improve margin and cash flow](<https://www.thekeating.co/use-cases/?outcome=margin-cash>)

## Get products ready with fewer loose ends. Connect samples, specifications and decisions.

[Discuss product development](<https://www.thekeating.co/contact/?source=project&landing_path=%2Fprograms%2Fproduct-development%2F&intent=project&cta_page=%2Fprograms%2Fproduct-development%2F&cta_placement=closing&program=product-development>) [**Discuss product development**15 minutes](<https://cal.com/nkeating/15min>)

[Prefer to start with discovery? →](<https://www.thekeating.co/discovery/>)

We reply within one business day.

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Source: [https://www.thekeating.co/programs/product-development/](<https://www.thekeating.co/programs/product-development/>)

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