[Programs](<https://www.thekeating.co/programs/>) / [AI shopping & agentic commerce](<https://www.thekeating.co/programs/ai-shopping/>) / [Use cases](<https://www.thekeating.co/programs/ai-shopping/use-cases/#main>)

[The AI shopping engine](<https://www.thekeating.co/programs/ai-shopping/#look-inside>) [Start a review](<https://www.thekeating.co/contact/?source=discovery&landing_path=%2Fprograms%2Fai-shopping%2F&intent=discovery&cta_page=%2Fprograms%2Fai-shopping%2F&cta_placement=navigation&program=ai-shopping>)

# Thirteen jobs inside your AI shopping engine. Start with one, or build the whole thing.

Each one is designed, built in your accounts, then run by us or handed to your team. They share the same data, so each one you add makes the others work better.

1.  [Found & right **3**](<https://www.thekeating.co/programs/ai-shopping/use-cases/#area-found>)
2.  [Help choosing **3**](<https://www.thekeating.co/programs/ai-shopping/use-cases/#area-choose>)
3.  [Orders that complete **3**](<https://www.thekeating.co/programs/ai-shopping/use-cases/#area-complete>)
4.  [Buying on account **1**](<https://www.thekeating.co/programs/ai-shopping/use-cases/#area-accounts>)
5.  [Proof & route **3**](<https://www.thekeating.co/programs/ai-shopping/use-cases/#area-proof>)

01

## Found & right

The right product, price and stock in every AI answer.

-   AI shopping readiness
    
    ### Get found by AI shopping assistants
    
    When shoppers ask ChatGPT, Perplexity or Google, your products show up with the right facts and a working way to buy.
    
    1.  Check
    2.  Fix
    3.  Publish
    4.  Watch
    
    [Get found by AI shopping assistants](<https://www.thekeating.co/use-cases/ai-shopping-readiness/>)
    
-   AI answer accuracy
    
    ### Find and fix what AI assistants say about your products
    
    A weekly audit of what ChatGPT, Google, Copilot and Perplexity tell shoppers about your products, with every wrong answer traced to its source and fixed there.
    
    1.  Ask
    2.  Check
    3.  Fix
    4.  Watch
    
    [Find and fix what AI assistants say about your products](<https://www.thekeating.co/use-cases/ai-answer-accuracy/>)
    
-   Buying questions
    
    ### Answer the buying questions that decide a sale
    
    The questions shoppers ask before they buy, answered from approved facts on your pages and in your feeds, so assistants quote you instead of guessing.
    
    1.  Collect
    2.  Draft
    3.  Approve
    4.  Publish
    
    [Answer the buying questions that decide a sale](<https://www.thekeating.co/use-cases/buying-questions/>)
    

02

## Help choosing

An assistant on your site that asks before it suggests.

-   Guided shopping
    
    ### Build a shopping assistant that helps customers choose
    
    An assistant that asks what the shopper needs, compares from your product facts, and shows its effect against visitors who never saw it.
    
    1.  Ask
    2.  Compare
    3.  Hand off
    4.  Prove
    
    [Build a shopping assistant that helps customers choose](<https://www.thekeating.co/use-cases/guided-shopping/>)
    
-   Delivery-aware answers
    
    ### Recommend only what can arrive in time
    
    Assistants offer what’s in stock and show a delivery date you can keep, on your own site and in the answers outside it.
    
    1.  Read
    2.  Decide
    3.  Show
    4.  Keep
    
    [Recommend only what can arrive in time](<https://www.thekeating.co/use-cases/delivery-aware-answers/>)
    
-   Compatible baskets
    
    ### Build compatible baskets for technical purchases
    
    A shopper describes what they own and what they need, and gets a priced basket where every part fits, or a clear next step when it can’t be sure.
    
    1.  Ask
    2.  Check
    3.  Build
    4.  Own
    
    [Build compatible baskets for technical purchases](<https://www.thekeating.co/use-cases/compatible-baskets/>)
    

03

## Orders that complete

A checkout or a handoff, payment and service intact.

-   Checkout routes
    
    ### Keep AI-referred sales whole, from answer to order
    
    Every AI route gets a checkout or a handoff, chosen by what the basket needs, so bundles, promotions and promises survive the trip.
    
    1.  Map
    2.  Test
    3.  Route
    4.  Review
    
    [Keep AI-referred sales whole, from answer to order](<https://www.thekeating.co/use-cases/ai-checkout-routes/>)
    
-   Order reconciliation
    
    ### Reconcile AI-placed orders from payment to fulfillment
    
    Every AI-placed order joined from intent to payment to shipment, so a payment with no order, or an order with no promise, reaches a person fast.
    
    1.  Capture
    2.  Join
    3.  Check
    4.  Resolve
    
    [Reconcile AI-placed orders from payment to fulfillment](<https://www.thekeating.co/use-cases/agent-order-reconciliation/>)
    
-   Service handoff
    
    ### Hand AI-sold orders to service with the context
    
    When an AI-sold order needs a person, service sees what the shopper asked, what the assistant promised and where the order is.
    
    1.  Capture
    2.  Hand off
    3.  Answer
    4.  Learn
    
    [Hand AI-sold orders to service with the context](<https://www.thekeating.co/use-cases/ai-service-handoff/>)
    

04

## Buying on account

Business buyers ordering through AI, on their own terms.

-   B2B agent orders
    
    ### Let business buyers order through AI on their account terms
    
    A business buyer writes “same as last time” and gets an order they can approve: the right account, units, contract price and stock, with approval where your policy requires it.
    
    1.  Verify
    2.  Match
    3.  Price
    4.  Approve
    
    [Let business buyers order through AI on their account terms](<https://www.thekeating.co/use-cases/b2b-agent-orders/>)
    

05

## Proof & route

Which assistants and channels earn their cost.

-   Search diagnosis
    
    ### Know why your search traffic moved
    
    When traffic drops or spikes, a clear answer within days: what moved, why, and what to do about it.
    
    1.  Spot
    2.  Separate
    3.  Explain
    4.  Act
    
    [Know why your search traffic moved](<https://www.thekeating.co/use-cases/search-performance-diagnosis/>)
    
-   Assistant holdout
    
    ### Prove your shopping assistant earns its cost
    
    A holdout that counts everyone offered the assistant, and a decision made on contribution after what it costs to build and run.
    
    1.  Design
    2.  Assign
    3.  Read
    4.  Decide
    
    [Prove your shopping assistant earns its cost](<https://www.thekeating.co/use-cases/assistant-holdout/>)
    
-   Channel strategy
    
    ### Choose your route into AI shopping: activate, buy, extend or build
    
    A verdict for every AI shopping route, on your own catalog and traffic: switch it on, buy it, extend what you have, build it, or leave it alone.
    
    1.  List
    2.  Test
    3.  Decide
    4.  Revisit
    
    [Choose your route into AI shopping: activate, buy, extend or build](<https://www.thekeating.co/use-cases/ai-channel-strategy/>)
    

## Not sure which job comes first? An AI shopping review finds it.

[Start with an AI shopping review](<https://www.thekeating.co/contact/?source=discovery&landing_path=%2Fprograms%2Fai-shopping%2F&intent=discovery&cta_page=%2Fprograms%2Fai-shopping%2F&cta_placement=closing&program=ai-shopping>) [**Talk it through first**15 minutes](<https://cal.com/nkeating/15min>)

We reply within one business day.

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Source: [https://www.thekeating.co/programs/ai-shopping/use-cases/](<https://www.thekeating.co/programs/ai-shopping/use-cases/>)

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